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Error opening this document. Bad parameter.

Community Beginner ,
Sep 02, 2020

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I used a Windows cleaning program to get rid of junk on my laptop. After I did, I can't click on a PDF to open it. I receive the error "There was an error opening this document. Bad parameter."

 

I can open Acrobat Reader DC then open a file without problem. I did run the Repair Installation in Adobe Acrobat DC but it still has this error. I know that I can uninstall and reinstall Acrobat then the problem will go away until I clean my Windows again but I would like to be able to fix the problem instead so that I don't need to uninstall and reinstall when I run the cleaner.

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Crash or freeze, General troubleshooting, How to

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Error opening this document. Bad parameter.

Community Beginner ,
Sep 02, 2020

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I used a Windows cleaning program to get rid of junk on my laptop. After I did, I can't click on a PDF to open it. I receive the error "There was an error opening this document. Bad parameter."

 

I can open Acrobat Reader DC then open a file without problem. I did run the Repair Installation in Adobe Acrobat DC but it still has this error. I know that I can uninstall and reinstall Acrobat then the problem will go away until I clean my Windows again but I would like to be able to fix the problem instead so that I don't need to uninstall and reinstall when I run the cleaner.

Topics

Crash or freeze, General troubleshooting, How to

Views

56

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Sep 03, 2020

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Hi there

 

We are sorry for the trouble.  As described you are getting the error 'There was an error opening this document. Bad Parameter'

 

Would you mind sharing the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Adobe Acrobat and make sure you have the latest version 20.12.20043 installed. Go to Help > Check for Updates.

 

For more information please loook at the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

You may also look at the similar discussion https://community.adobe.com/t5/acrobat-reader/there-was-an-error-opening-this-document-bad-parameter...

 

Thanks

Amal

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