error playing sound annotation in Adobe Reader after upgrading to MacOS catalina

[Kaspar P. Brandt]

Dear Branchfireteam and Adobe Reader support community (send via website)

I use iAnnotate for Annotating sound files in PDF-files when correcting assignments from students (upper secondary)

Until now, Adobe Reader was the ONLY pdf-reader, that was able to play the sound files in the PDFs

BUT

After MacOS catalina, the sound files cant be played anymore

The error message is: "Cannot find a suitable player for the sound"

I don't know if its a Mac, Adobe og Branncfire (IAnnotate)-causedproblem, but its surely a problem for iAnnotate users!

Please solve the problem quickly!

Best regards

Kaspar Brandt

lecturer

Borupgaard Gymnasium

Denmark

[simonm55589637]

I have the same problem as well