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Every file I download is downloaded as a PDF regardless what kind of file it is

New Here ,
Apr 19, 2020

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Some how playing with my Adobe program I somehow told it to turn every file I download into a PDF file.  I don't want it to do that, I want the file I am downloading to remain as the original file not a PDF. Can anybody help me with this????

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General troubleshooting, How to, Windows

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Every file I download is downloaded as a PDF regardless what kind of file it is

New Here ,
Apr 19, 2020

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Some how playing with my Adobe program I somehow told it to turn every file I download into a PDF file.  I don't want it to do that, I want the file I am downloading to remain as the original file not a PDF. Can anybody help me with this????

Topics

General troubleshooting, How to, Windows

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171

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Adobe Community Professional ,
Apr 19, 2020

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How are you downloading these files, where are you downloading from, what is the operating system and version are you using, what is the default PDF handler in your system, what is the Adobe product that you're using to view PDFs with?

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Adobe Employee ,
Apr 19, 2020

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There is absolutely nothing in any Adobe product (much less Adobe Reader which has no means of producing PDF files) that has the option or capability of automatically converting any downloaded file into a PDF (and apparently deleting the original file).

 

- Dov Isaacs, Principal Scientist, Adobe

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Adobe Community Professional ,
Apr 19, 2020

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What happens when you open the files in Acrobat Reader?

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Most Valuable Participant ,
Apr 20, 2020

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I think that what probably happened is that you accidentally associated some unrelated file-types with Reader, so it tries to open them each time you open one of those files, which it of course can't do, as it can only open PDF files.

If you're on Windows right-click one of those downloaded files while holding down Shift and then select Open With - Choose Default Program... And then select the application you want to use for that type. For example, if it's a .docx file, select Word. Tick the box to use that application as the default for this file type and the problem should go away.

Repeat for each file type that you see is not associated correctly.

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