files in document cloud disappeared

New Here ,
Sep 26, 2020

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hey, I opened the Acrobat APP on my iPad today but I could not find my files in the cloud. 

I signed out and signed in several times but it did not work, and I tried to access it from the web but I could not find any files either. I don't know what happened. can anyone help me?

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General troubleshooting

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