Files opening with a different name

New Here ,
Jan 29, 2019

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Within an EMR application, files can be saved as a pdf with a specific file name.  However, each time a file is opened - it is given the name Case.  IE Case (01), Case (02), etc.  After 100 files are opened, it is asking to save the file with a different name.  When I look at the document properties in Adobe, I see under title the actual file name (not Case).  The same ERM application, does have pdfs that open just fine.  I am using Chrome/Windows.

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1 Correct Answer

Most Valuable Participant , Jan 30, 2019
try67 Most Valuable Participant , Jan 30, 2019
If you have Acrobat you can change the Title property of the file, remove it, or change the setting to display the file-name instead of the title, but none of that is possible with the free Reader.

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Most Valuable Participant ,
Jan 30, 2019

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The title is metadata, which Acrobat MUST preserve. Some PDF creators set it to the file name, so it stays the same if files are renamed. This is by design. If you do not want this to happen you need to stop the metadata from being set by the PDF creator (EMR application). Perhaps it uses Word internally? Word does this.

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Most Valuable Participant ,
Jan 30, 2019

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If you have Acrobat you can change the Title property of the file, remove it, or change the setting to display the file-name instead of the title, but none of that is possible with the free Reader.

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New Here ,
Oct 02, 2020

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What I found was, the file name cannot be renamed after converting to pdf. So I found better to save like

File>print>microsoft print to pdf>print>filename.pdf>save

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New Here ,
Oct 02, 2020

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What I found was, the file name cannot be renamed after converting to pdf. So I found better to save in microsoft word like

File>print>microsoft print to pdf>print>filename.pdf>save

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Adobe Community Professional ,
Oct 02, 2020

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On MS Windows use the Windows Explorer and change the file name.

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Most Valuable Participant ,
Oct 02, 2020

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Changing the file name will not affect the file's title, though.

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New Here ,
Feb 15, 2021

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@adobe, please remove this double naming of filename AND title, it creates so much confusion. And what is very irritating is that mmost people do not know about it or DO know, like me, but do not take the effort to populate both, resulting in NOT knowing which file is which when several tabs are open simultaneously ; or having funny names, one of my contractor had MOST OF his documents titled "financial template": who is the bozo: them, or you?

Or put BY DEFALUT the filename inside the title, still keeping the possibility to retitle manually

Adobe Acrobat Reader v2021.001.20135 is its name.

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Most Valuable Participant ,
Feb 15, 2021

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This is not up to Adobe. The title is a built-in part of the PDF metadata (per the ISO) and should be displayed if entered. Each application that creates a PDF file can decide whether to fill it in, or not, and if so with what.

The only thing the viewer application can decide on is whether or not to show the title or the file-name by default, and Acrobat allows you to set that. It's up to the creator of the file to make sure the title of their file makes sense.

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Adobe Community Professional ,
Feb 15, 2021

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What have you specified in the preferences of Acrobat Reader DC?

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