Fillable forms on IOS

Community Beginner ,
Jul 14, 2020

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Hi All,

 

I created a fillable form on microsoft but as soon as it's opened on an iPad the "javascript" used for displays and calculations are not working. Where can the problem be? 

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Adobe Community Professional ,
Jul 14, 2020

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May be you use Javascript code which is not supported in Acrobat Reader for iOS.

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MadyB88 AUTHOR
Community Beginner ,
Jul 20, 2020

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It's not complicated Javascript, not even the "clear form" button works.

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Adobe Community Professional ,
Jul 20, 2020

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Most Valuable Participant ,
Jul 20, 2020

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Also make sure you do open in Acrobat Reader. The default PDF reader, and the PDF viewer in browsers, is NOT Acrobat Reader.

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New Here ,
Jan 28, 2021

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How did you deal with this? Is there something to be downloaded to help?

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New Here ,
Jan 28, 2021

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I am having the same problem. My form, which contains lots of Javascript, works fine on my desktop but doesn't even begin to work in my iPad. I've had other reports from the field. Is there a way to deal with this?

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Adobe Community Professional ,
Jan 28, 2021

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Following is supported in Acrobat Reader for iOS:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/iosapi/index.html 

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Adobe Community Professional ,
Jan 29, 2021

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Apple and Google have killed Flash Player and also don't want to see (free) interactive PDFs that could replace (paid) Apps overshadow their App Stores.

As a result, JavaScript support in mobile apps is reduced to its strict minimum.

For example, Acrobat's "desktop" JavaScript documentation contains more than 800 pages, while that of the mobile version contains barely 60.

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New Here ,
Jan 29, 2021

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I'm getting that picture. I tried downloading one of the Adobe IOS apps. My forms are going out to several hundred parents of four and five year olds. While this generation is pretty computer savvy, integrating this with the workflow is so convoluted that I can't imagine anyone doing it.

 

It's really a shame.

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Most Valuable Participant ,
Jan 29, 2021

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", integrating this with the workflow is so convoluted that I can't imagine anyone doing it." Good call. The days when we needed PDF forms are largely gone. Use HTML forms.

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New Here ,
Jan 29, 2021

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Is there a product you could recomment?

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Most Valuable Participant ,
Jan 29, 2021

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For HTML forms design? No, sorry. For HTML form deployment: should work in any major browser including mobile. Of course you need a SUBMIT of the form, and not an email or save.

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Adobe Community Professional ,
Jan 29, 2021

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You can look at Adobe Sign.

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Jack157F LATEST
New Here ,
Jan 30, 2021

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The answer I have found is to use Acrobat on IOS. The means of using it is not intuitively obvious but it works. You download it from the app store and then when you open the form in the email you click on the export button and select "Import to Acrobat".

 

However, I would urge retesting the form. I have found some nits, like extra spaces here and there, the break the form. But overall, this solution seems to work.

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