Fillable PDF not displaying text in Adobe [Acrobat Reader]

[davida42151838]

Hi,
I have a pdf file that I downloaded from Dropbox. The file has fillable fields with text inside of them. When I save and open the file with Adobe Reader, the fileds are blank and I can't type into them. I tried opening with the default Microsoft Edge reader and I can read/edit the fillable fields. I tried other pdf files from the same Dropbox folder and they are working fine. Could this be an issue that is file specific or is there a setting that is causing this problem?

Thanks!

[Nancy OShea]

[Moderator moved from Community (forum) Help to to Acrobat Reader.]

• Which version of Acrobat Reader to you have?
• Which OS?
• Yes, the file could be corrupted.  Or maybe it's not compatible with your version of Acrobat Reader. 

[davida42151838]

I have Adobe Acrobat Pro DC (Version 2020.009.20074)

Running Windows 10 as my OS.

[Nancy OShea]

We only know what you tell us. 

You wrote in your first post:

"When I save and open the file with Adobe Reader, the fileds are blank and I can't type into them. I tried opening with the default Microsoft Edge reader and I can read/edit the fillable fields. 

Please tell us how we can help you.