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Font Error Message

New Here ,
Feb 15, 2017 Feb 15, 2017

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I'm trying to print a PDF file but when I try to open it, I get a message stating:

A font package is required to correctly display this page. Click "OK" to direct your browser to download the add-on from adobe.com. After installation, you will need to close and re-open the document to correctly view contents dependent on these newly installed fonts.

When I try to follow the prompt, I get routed to Adobe's Creative Cloud website, but not to anything specific.

Any ideas ?

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General troubleshooting , Print

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correct answers 1 Correct answer

Adobe Employee , Feb 08, 2018 Feb 08, 2018

Hi Carolg,

It doesn't really matter, there is likely a chance some font is used for the file which has Asian characters.

You can download Font pack for Reader using this link: Adobe - Adobe Reader : For Windows 

-Tariq Dar

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Adobe Employee ,
Feb 16, 2017 Feb 16, 2017

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Hi Roadie250,

Please  refer to the link below and download the Adobe Reader Dc Font pack and then try the PDF again:

Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous) : Thank You

Let me know how it goes or if the issue still persists.

Thanks,
Supriya

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New Here ,
Feb 16, 2017 Feb 16, 2017

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I use the far superior Macintosh platform so I need the appropriate font

package .

Thanks,

Philip Ebner

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New Here ,
Jan 13, 2018 Jan 13, 2018

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I'm scanning an ENGLISH document and I'm prompted to download an Asian font package!  It's NOT an Asian document!

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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Hi Carolg,

It doesn't really matter, there is likely a chance some font is used for the file which has Asian characters.

You can download Font pack for Reader using this link: Adobe - Adobe Reader : For Windows 

-Tariq Dar

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New Here ,
Aug 08, 2018 Aug 08, 2018

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The link above needs updating... it just dumps me out to a general site - with no specific download.

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LEGEND ,
Aug 08, 2018 Aug 08, 2018

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The link is fine. Scroll down to Add Ons and choose the font pack for your version and system.

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