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Help! Showing Error message 135 when trying to Save As...

New Here ,
Jun 19, 2020

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Hi, am new to using Acrobat Reader, and to the forum.

 

Have just done a few hours' work on PDF doc - mainly adding comments with Sticky Notes and some highlighting.

Went to Save As ('Save' greyed out) and getting Error Meassge 135, saying it could not be saved as there is a problem reading the document. I saved the same document yesterday and no preblems.

Any help would be much appreciated! Thinking maybe another way to save the document?

(Screenshot of Error Message attached)

 

 

 

Thanks Amal, and sorry for my delayed reply.

I was slightly nervous of doing that as thought there was a possibility that my work would 'disappear'. As it was, I could still see it on the screen, even though i could not save it!

 

I copy and pasted all comments onto a nw PDF and think I discovered what it was that had corrupted the PDF -  one of the comments woudn't open, and showed another error message referring to 'dictionary keys' - no idea what had happened/what I had done but pretty sure that it was this comment that had caused the original problem, as none of the comments that came after this one showed in the 'comments list' on he left.

 

So problem sorted, but thank you for your help.

 

Anna

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Help! Showing Error message 135 when trying to Save As...

New Here ,
Jun 19, 2020

Copy link to clipboard

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Hi, am new to using Acrobat Reader, and to the forum.

 

Have just done a few hours' work on PDF doc - mainly adding comments with Sticky Notes and some highlighting.

Went to Save As ('Save' greyed out) and getting Error Meassge 135, saying it could not be saved as there is a problem reading the document. I saved the same document yesterday and no preblems.

Any help would be much appreciated! Thinking maybe another way to save the document?

(Screenshot of Error Message attached)

 

 

 

Thanks Amal, and sorry for my delayed reply.

I was slightly nervous of doing that as thought there was a possibility that my work would 'disappear'. As it was, I could still see it on the screen, even though i could not save it!

 

I copy and pasted all comments onto a nw PDF and think I discovered what it was that had corrupted the PDF -  one of the comments woudn't open, and showed another error message referring to 'dictionary keys' - no idea what had happened/what I had done but pretty sure that it was this comment that had caused the original problem, as none of the comments that came after this one showed in the 'comments list' on he left.

 

So problem sorted, but thank you for your help.

 

Anna

Topics

General troubleshooting

Views

117

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 19, 2020

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Hi AnnaMas

 

We are sorry for the trouble. As described yoiu are unable to save the PDF and getting the above messsage

 

Please try the following steps and see if that works for you.

 

1. Open Google Chrome;

2. Drag the PDF file into the Chrome window. By doing so, the PDF file can be viewed in Chrome;

3. Right click on the opened PDF file, and click 'Print';

4. In the pop-up window, select 'Save as PDF' for the Destination, and click Save;

5. When prompted, choose the target folder, input the name of the new file, and save it.

As such you will have a new PDF file, which is error-free and can be opened by Adobe Reader/Acrobat without error messages. However, the bookmarks created in the original file will have to be re-established.

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Jun 23, 2020

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Thanks Amal, and sorry for my delayed reply.

I was slightly nervous of doing that as thought there was a possibility that my work would 'disappear'. As it was, I could still see it on the screen, even though i could not save it!

 

I copy and pasted all comments onto a nw PDF and think I discovered what it was that had corrupted the PDF -  one of the comments woudn't open, and showed another error message referring to 'dictionary keys' - no idea what had happened/what I had done but pretty sure that it was this comment that had caused the original problem, as none of the comments that came after this one showed in the 'comments list' on he left.

 

So problem sorted, but thank you for your help.

 

Anna

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