Highlighter Doesn't Work

[susymartinelli]

I click on the text and it doesn't show nothing. I already checked the in the properties, it's all okay. I don't know what's happening. 

[Amal.]

Hi Susymartinelli

Hope you are doing well and sorry for the trouble. As described the highlighter is not working.

Would you mind sharing the workflow/steps you are doing to highlight the PDF?

Do you get any error message? If yes, please share the screenshot of the same for better understanding.

Is this a behavior with a particular PDF or with all the PDF? Please try with a different file and check.

What is the version of the Acrobat Reader you are using? To check the version go to help > about Acrobat and make sure you have the latest version 20.13.20064 installed. Go to Help > Check for Updates

Also please try to reboot the computer once and check.

You may also try to repair the installation from the help menu (Windows Only). Go to Help > Repair Installation

If it still doesn't work, please try to reset the preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...

Let us know how it goes

Regards

Amal