How to cancel and stop the automatic payment for Adobe Acrobat reader

New Here ,
Mar 04, 2017 Mar 04, 2017

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How to cancel and stop the automatic payment to the Adobe Acrobat reader

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correct answers 1 Correct Answer

LEGEND , Mar 04, 2017 Mar 04, 2017
Then you have subscribed to use Acrobat DC Pro. As I said in my first reply Acrobat reader is free.Login to the main Adobe site and click the Manage Account button, enter your password again and then in the plans & product section click on the manage plan link and then the Cancel button.

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LEGEND ,
Mar 04, 2017 Mar 04, 2017

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There is no charge for Reader. It is free.

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New Here ,
Mar 04, 2017 Mar 04, 2017

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Nope they've charged $32.29 monthly

this has happened twice....     

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LEGEND ,
Mar 04, 2017 Mar 04, 2017

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Then you have subscribed to use Acrobat DC Pro. As I said in my first reply Acrobat reader is free.

Login to the main Adobe site and click the Manage Account button, enter your password again and then in the plans & product section click on the manage plan link and then the Cancel button.

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New Here ,
Mar 04, 2017 Mar 04, 2017

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Then how to stop that?

It a lot for me to pay each month...

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LEGEND ,
Mar 04, 2017 Mar 04, 2017

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Did you read my post above? I explained how to do that.

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New Here ,
Jan 05, 2021 Jan 05, 2021

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Just please cancel me from Adobe! How do I get through to them.

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Most Valuable Participant ,
Jan 06, 2021 Jan 06, 2021

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https://helpx.adobe.com/contact.html
https://helpx.adobe.com/contact/phone.html

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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