How to highlight in solid color instead of a circle around the text?

New Here ,
Nov 01, 2020

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Hello everyone!

 

I just found that the highlighting tool is working differently recently on my computer. It usually highlights the text with solid colors, like in pic 1. But now it can only highlight the text with a circle around the text, like in pic 2. I wonder if anyone has the same problem and how to change it back.

 

Thanks!

 

Pic 1

WeChat Screenshot_20201101173632.png

Pic 2

WeChat Image_20201101173837.png

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Comment review and collaborate PDF, General troubleshooting

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1 Correct Answer

New Here , Nov 16, 2020
defaultkjq9pm36d5bl New Here , Nov 16, 2020
Hi again - as I wrote this comment, it started working again. The only thing that I did in between was to log in to Adobe, in order to post here. Maybe that's the problem? Have you tried logging in? 

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Most Valuable Participant ,
Nov 02, 2020

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Does it allow you to select each letter individually, or can you only do a "free form" selection?

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An5FE6 AUTHOR
New Here ,
Nov 02, 2020

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I can select each letter individually.

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Adobe Community Professional ,
Nov 02, 2020

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That looks too precise to be the freeform highlighter tool. Indeed, it looks like the regular highlighter tool is behaving unusually. I'm not experiencing that same behavior.

 

What version of Acrobat are you using? 

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An5FE6 AUTHOR
New Here ,
Nov 02, 2020

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I'm not sure how to check its version. It seems to be "Adobe Acrobat Reader DC (20.012.20048).

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Adobe Community Professional ,
Nov 02, 2020

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Looks like either some of the Highlight property defaults are set improperly, or it's a bug in Acrobat. Can you post a file with the hollowed out highlight?     

 

 

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An5FE6 AUTHOR
New Here ,
Nov 02, 2020

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I'd love to, but it seems I cannot upload a file to this comment area... Any idea of how I can share it?

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Most Valuable Participant ,
Nov 02, 2020

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You can attach it to the original message using the tiny paperclip icon at the bottom when you edit it, or upload it to a file-sharing website (like Dropbox, Google Drive, Adobe Cloud, etc.), generate a share link and then post it here.

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An5FE6 AUTHOR
New Here ,
Nov 03, 2020

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https://drive.google.com/file/d/1Yh1Wn445_B0M2rWsIzy3RPM6x2ljSIxT/view?usp=sharing 

Try this link! But in the google drive, the highlighting looks different than in Adobe reader... Let me know how it appears on your computer. Thanks!

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Adobe Community Professional ,
Nov 03, 2020

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On my system on both Reader and Pro, the highlights all look normal and have normal properties. 

There must be something wonky with the Acrobat install on your system. 

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An5FE6 AUTHOR
New Here ,
Nov 03, 2020

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Alright. Thank you! maybe I should try to reinstall it.

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Adobe Community Professional ,
Nov 03, 2020

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Try a repair first. You could also try rebooting your system, that used to be the universal fix. A full reinstall is painful. 

Good Luck.

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An5FE6 AUTHOR
New Here ,
Nov 05, 2020

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Will try it. Thanks!

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Adobe Employee ,
Nov 08, 2020

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Hi,
We tried but not able to reproduce the issue in-house.
Could you please provide the following info?
-Does it occur with all files or specific to some files?
-Is it always reproducible or intermittent?
-Is it possible to provide some sample files ?

 

Regards,
Arvind

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New Here ,
Nov 08, 2020

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Not OP but experiencing the same issue. Not specific but rather occurring with all files opened in adobe reader. So far it has been always reproducible, though this appears to be a new issue because last week it was working fine. Attached two sample files in which the highlights appear to be circles in my version of adobe, as well as a screen capture so you can see how it looks if it doesn't show the error in those files. 

https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:063e303e-5c78-4c98-8ccb-3fd99eec68a5

https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:545ac94e-7ce5-42fb-96d0-118a1cfe96a7 

 

 

adobescreencapt.PNG

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New Here ,
Nov 08, 2020

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Also it is functioning normally on my Lenovo laptop but not on PC

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An5FE6 AUTHOR
New Here ,
Nov 08, 2020

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Hi Arvind,

 

Thanks for reaching out.

 

Yes, it occurs to all the documents I open in Adobe and has been like this since I posted this issue. The previously highlighted areas are shown normally in a solid color, but when I want to create new highlights, they are all in circles.

 

You can try this document to see the issue - https://drive.google.com/file/d/1Yh1Wn445_B0M2rWsIzy3RPM6x2ljSIxT/view?usp=sharing 

 

Thanks!

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New Here ,
Nov 16, 2020

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Hi,

I have the same problem. Any solutions yet? Tried to repair installation, it did not help. It's really annoying, as this "highlight" is not really helping me see any part of the text better...

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New Here ,
Nov 16, 2020

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Hi again - as I wrote this comment, it started working again. The only thing that I did in between was to log in to Adobe, in order to post here. Maybe that's the problem? Have you tried logging in? 

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Adobe Employee ,
Nov 16, 2020

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Hello,

I tried in signed-in/signed-out state, works fine for me in both cases.

 

Regards,

Arvind

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An5FE6 AUTHOR
New Here ,
Nov 16, 2020

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Hi! Thanks for the reply. I tried to log in and it works! Now it has solid highlighting as normal.

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Adobe Community Professional ,
Nov 16, 2020

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That sounds like a bug to me. 

 

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