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How to remove the "try Acrobat Pro DC" advert on tab bar so you can actually see your tabs

New Here ,
Nov 23, 2020 Nov 23, 2020

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At some point recently a big blue button suggesting I try Acrobat Pro DC has appeared on the tab bar, it's so large it blocks view of the tabs when viewing a pdf alongside another window (approx 95% of my use of acrobat reader). See image below.

 

How does one remove this? It's making the program difficult to use.

 

Screenshot 2020-11-23 154923.png

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New Here ,
Nov 25, 2020 Nov 25, 2020

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This is so stupid and making the experience worse for non-Pro users is not going to convince anyone to pay for the product...

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Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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I couldn't agree more. but unless there's some registry hack, which I doubt...
I've even considered signing up for the free trial just to see if that would remove the button, but I'm reluctant to go through the hassle of unsigning, etc.

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Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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There is actually a registry hack described in this thread, but it doesn't seem to work for the big blue button...

 

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I would recommend against signing up for the free trial or paid version.   They then make it very difficult to use the free version again (popups that block your whole screen and won't close).   Came here looking for a solution but I may just switch to another free software.

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New Here ,
Feb 22, 2021 Feb 22, 2021

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We noticed this button too with the latest release (21.001.20135). We already have all the upsell settings enabled and it doesn't remove this button. However, we did notice that if you open Reader you'll see the blue Try Acrobat Pro DC button but once you open a PDF it's no longer visible. So, we will continue to look for a way to remove it but at least it's not always visible.

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New Here ,
Feb 23, 2021 Feb 23, 2021

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We have this working now. As I said previously, we already had all the upsell setings configured. Apparently, there was an issue with this version and Adobe has released a new version which does not have the Try Acrobat Pro DC button. The new release is version 21.001.20140. Thanks to this post that lead us to the solution.

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New Here ,
Feb 25, 2021 Feb 25, 2021

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Hi,
For me it didn't go away when you opened a PDF which was the problem as I
frequently work with several open - when having the window it the width of
the document (rather than full screen but wasted space) it prevented me
being able to navigate between different documents easily as I could only
see 1-2 tabs at a time as it took up so much space on the bar.

Hopefully that update fixes it, I can't test it as I don't have an OS
supported by adobe anymore.

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New Here ,
May 11, 2021 May 11, 2021

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Set the following value in registry:

 

key: HKLM\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown

dword: bAcroSuppressUpsell

value: 1

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New Here ,
Oct 19, 2023 Oct 19, 2023

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Hello,

 

Thank you very much, it's working like a charm.

 

Regards,

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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I'd like to know why there's an advert for a 7-day trial of Acrobat Pro in a paid CC subscription version of Acrobat Pro and how to remove it.

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New Here ,
Feb 13, 2024 Feb 13, 2024

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Old thread but this fix did not work for me but that one (see below) worked without a reboot, do not creat cIPM folder juste add that Reg key under featurelockdown folder

 

Open RegEdit and Navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\

Add a new DWORD and give it this name:
bAcroSuppressUpsell

Set its Data value to:
1

Close RegEdit.

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New Here ,
Mar 12, 2024 Mar 12, 2024

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Hi, 

I actually tried every solution existing to solve this problem.

The button does simply not disappear.

 

Is there any new information?

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New Here ,
Mar 14, 2024 Mar 14, 2024

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Hello!

 

Try this for 64 bit Adobe Acrobat Reader (no WOW6432Node😞

 

Open RegEdit and Navigate to this key:


HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\

 

Add a new DWORD and give it this name:

 

bAcroSuppressUpsell

 

Set its Data value to:

 

1

 

Close RegEdit.

 

Open Acrobat Reader and there should be no more blue button with "Try..."

 

Be careful - WOW6432Node is only for 32 bit apps on 64 bit OS and it has no effect for 64 bit app.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\

 

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New Here ,
Mar 28, 2024 Mar 28, 2024

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This one isn't working for me either. This is forcing us to stay with 32 bit as users will click the shiny blue button.

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New Here ,
Mar 28, 2024 Mar 28, 2024

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LATEST

I added the same key to the followin location and it seems to work:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

Add a new DWORD and give it this name:

 

bAcroSuppressUpsell

 

Set its Data value to:

 

1

 

For this install, the following install was used:

 

x64.24.001.20615_MUI

 

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