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I cannot install Acrobat Reader DC.

New Here ,
May 24, 2019

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I cannot install Acrobat Reader DC into my new laptop. How should I do ? My computer is Let's note Windows 10. When I tried to install, but does not start install.

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I cannot install Acrobat Reader DC.

New Here ,
May 24, 2019

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I cannot install Acrobat Reader DC into my new laptop. How should I do ? My computer is Let's note Windows 10. When I tried to install, but does not start install.

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May 24, 2019 0
Akki_24 LATEST
Adobe Employee ,
May 28, 2019

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Hey Tsuka,

For better understanding, would you please more elaborate this "When I tried to install, but does not start install"? I guess you got the setup downloaded but that's not running to install the app?

There are few possibilities why your setup isn't running-

1- There's some security software or firewall blocking the connection. If yes, then turn it off for a while and check back.

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

2- Or, it could be some previous version of Acrobat/Reader is clashing with the newer one. So run the cleaner tool first: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

3- If you haven't got the right setup. Please refer to this link and download it again: Adobe Acrobat Reader DC Install for all versions

Hoping that it would resolve the issue. If not, then write back to us.

Thanks,

Akanchha  

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May 28, 2019 0