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I had been able to download pdf files.That stopped.I downloaded pdf reader from adobe.com NO CHG

New Here ,
Jan 04, 2020 Jan 04, 2020

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After downloading the reader, I received info that I had the reader previously installed.  Tried pulling pdf file from my aol mailbox, and zero response.

 

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Community Expert ,
Jan 04, 2020 Jan 04, 2020

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Does you open the file in Acrobat Reader?

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Adobe Employee ,
Jan 05, 2020 Jan 05, 2020

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Hey there,

 

Seems you have the pdf file attached to the AOL email itself? Try saving/downloading the pdf first and then open via Adobe Reader. 

Go to File>Open>select pdf

 

Let us know how it goes.

 

Thanks,

Akanchha 

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