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I have a problem in open pdf files are inside multiple folders.

New Here ,
Jul 24, 2020

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I can't open PDF files that are inside multiple folders. Adobe Acrobat Reader says "the path does not exist", but if I savethe same file in the desktop, it works.

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I have a problem in open pdf files are inside multiple folders.

New Here ,
Jul 24, 2020

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I can't open PDF files that are inside multiple folders. Adobe Acrobat Reader says "the path does not exist", but if I savethe same file in the desktop, it works.

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View PDF, Windows

Views

113

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Amal. LATEST
Adobe Employee ,
Jul 24, 2020

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Hi  Joshuapablo 

 

We are sorry for the trouble. As described, you are unable to open the PDF inside multiple folders and getting the error 'the path does not exist'

 

Would you mind sharing the workflow/steps you are doing to open the PDF files? 

 

Are you trying to open the PDF on a shared network/drive? If yes, please check the network/drive settings.

 

Also, please share the screenshot of the error message for a bettter understanding.

 

You may try to add the file and the folder to the whitelist of the Adobe Acrobat Reader and see if that works for you.

Go to Edit (Windows), Adobe Acrobat Reader (Mac) > Preferences > Enhanced Security  > Add the File and the folder path and click ok and see if that works for you.

 

keep us posted with the results

 

Regards

Amal

 

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