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However, I cannot open the file I'm using adobe acrobat reader. It won't budge.
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You need to provide more details than that if you want any help. Starting with:
- Your version of Reader?
- Your OS version?
- What exactly happens when you try to open the file?
- How are you trying to open it (double-click, File - Open, drag and drop, etc.)?
- Does it happen with all files, or just this particular one?
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