I purchased a subscription but still cant access export

[ironwarfarefitness@gmail.c om]

I purchased a subscription on adobe acrobat but i keep getting directed to the purchase plans page. I followed all the steps, recieved the verification emails, tried the help desk, disabled the security features and still nothing works.

 I really need the export pdf to word doc feature ASAP for work. Help!!!

[Bernd Alheit]

Try it here:

https://documentcloud.adobe.com/link/tools/?group=group-convert 

[ironwarfarefitness@gmail.c om]

nope same issue 😞