Hi, I have used Acrobat DC to create a form that people can download on my website and then customize. The idea for them is to add their first/last name and upload their picture. I have inserted the corresponding fields on the form but when people download it, they face several issues:
- nothing happens when clicking on the image field (it works on Acrobat DC)
- the first/last name fields appear differently according to the navigator used (it is even cut on Mac computers).
Users must use Acrobat Reader DC and nothing else. You must make sure they know this, and know not to view forms in a browser, in their email, or in any other "navigator". This is important, as users will know they can read a PDF without downloading anything and will not see any reason to bother.