Interactive pdf is black

New Here ,
Jul 12, 2020

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I exported an interactive pdf from Indesign. However, the movie does not show in Adobe Reader DC and it only shows a black box. How can I fix this?

 

Kiana Mousavu_1-1594555545764.png

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Edit and convert PDFs, General troubleshooting, View PDF

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Adobe Community Professional ,
Jul 12, 2020

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Add the movie with Adobe Acrobat.

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Zee02 LATEST
Community Beginner ,
Jul 13, 2020

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Maybe the movie does not export properly or the file may get corrupt 

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