• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue when selecting text in Adobe Reader

New Here ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

Basically anytime I select text, the document turns black, and the words go fuzzy until I either scroll away and back, or resize. Happens only on my current computer (windows 10), same document works fine on other computers. Only happens when selecting text. Also, when the document first opens, it flashes a green pattern before loading.  Also, happens on many different documents.

 

Any ideas here? Thankshttps://i.imgur.com/DZFPzaa.png

TOPICS
General troubleshooting , View PDF , Windows

Views

707

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 18, 2020 Nov 18, 2020

Hi Giovanni

 

Hope you are doing well and sorry for the trouble. As described , the screen turns to black and white dots on selecting the PDF.

 

Please look at the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/td-p/10750278?page=1and see if that works for you.

 

Regards

Amal

Votes

Translate

Translate
Adobe Employee ,
Nov 18, 2020 Nov 18, 2020

Copy link to clipboard

Copied

Hi Giovanni

 

Hope you are doing well and sorry for the trouble. As described , the screen turns to black and white dots on selecting the PDF.

 

Please look at the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob...and see if that works for you.

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 18, 2020 Nov 18, 2020

Copy link to clipboard

Copied

LATEST

Thanks! I couldnt find that discussion, probably becuase I was describing the issue a different way.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines