Japanese font issue

New Here ,
Oct 15, 2020

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We are able to view Japanese fonts within the application, but after generating it as a PDF, it shows as #. We are using Adobe DC Reader version 20.X

 

We have tried installing Asina language font pack version 19.x, but still, the issue persists. 

 

any help would be greatly appreciated. 

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General troubleshooting, PDF Pack, View PDF

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New Here ,
Oct 15, 2020

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We are unable to view Japanese fonts within the application, but after generating it as a PDF, it shows as #. We are using Adobe DC Reader version 20.X

 

We have tried installing Asina language font pack version 19.x, but still, the issue persists. 

 

any help would be greatly appreciated. 

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Most Valuable Participant ,
Oct 16, 2020

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How do you generate the PDF, exactly? With what apps, and versions? 

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