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Mac Adobe Reader does not recognize CAC reader which prevents signatures

New Here ,
Jun 24, 2020

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I am trying to sign documents using my Military CAC but once I try to to do so I get the following screens:

image.png

image.png

Following that I tried checking these forums but it was all outdated information and nothing seems to work. I have tried to manually add the PKCS#11 Module to see if that worked but it didn't work. I don't know what to add there:

Screen Shot 2020-06-24 at 6.13.11 PM.png

 I tried using one from another forum but it gave me this error:

Screen Shot 2020-06-24 at 6.14.18 PM.png

These are the settings I am using:

Screen Shot 2020-06-24 at 6.12.45 PM.png

And this is happening in the following versions of Adobe and IOS: 

Screen Shot 2020-06-24 at 6.11.23 PM.png

Screen Shot 2020-06-24 at 6.21.16 PM.png

I already installed the driver for the smart card reader and it did not work. Lastly, my reader works with Safari and gives me no problems accessing military websites. this is only happening in Adobe. 

 

I would appreciate help soon, thanks a lot 

 

Topics

How to, Mac, PDF forms, Security digital signatures and esignatures

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Mac Adobe Reader does not recognize CAC reader which prevents signatures

New Here ,
Jun 24, 2020

Copy link to clipboard

Copied

I am trying to sign documents using my Military CAC but once I try to to do so I get the following screens:

image.png

image.png

Following that I tried checking these forums but it was all outdated information and nothing seems to work. I have tried to manually add the PKCS#11 Module to see if that worked but it didn't work. I don't know what to add there:

Screen Shot 2020-06-24 at 6.13.11 PM.png

 I tried using one from another forum but it gave me this error:

Screen Shot 2020-06-24 at 6.14.18 PM.png

These are the settings I am using:

Screen Shot 2020-06-24 at 6.12.45 PM.png

And this is happening in the following versions of Adobe and IOS: 

Screen Shot 2020-06-24 at 6.11.23 PM.png

Screen Shot 2020-06-24 at 6.21.16 PM.png

I already installed the driver for the smart card reader and it did not work. Lastly, my reader works with Safari and gives me no problems accessing military websites. this is only happening in Adobe. 

 

I would appreciate help soon, thanks a lot 

 

Topics

How to, Mac, PDF forms, Security digital signatures and esignatures

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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