Mail to function

New Here ,
Feb 18, 2021

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Hi there, 

Recently encountered an issue where the mail to function open the default email application, populates the subject line with the file name but does not attach the form. 

any ideas as to how I could resolve this? 

regards, 

ross

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Adobe Community Professional ,
Feb 18, 2021

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Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Feb 18, 2021

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My apologies, the issue is with Adobe Reader 

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Adobe Employee ,
Feb 19, 2021

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Hi Ross,

 

Thank you for reaching out.

 

As you have mentioned the file does not attach to the email, could you please confirm if there is any link added to that email.

Please share the screenshot of the email window or a small video of the issue occurring at your end.

Share the Acrobat Reader and OS version on the machine. You may use the steps suggested in the following help document to check the application version: https://helpx.adobe.com/acrobat/kb/identify-product-version.html 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

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