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Malicious Programs Downloaded with Acrobat Reader Update

New Here ,
Jan 18, 2017

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I already contacted Adobe Help/Chat and got a case No. 0220904483; the agent was Ajay Kumar. I explained my issue to him and he sent me a link to Adobe Forum where i would get help from experts.

Below, I am summarizing my issue once more:

I use a Mac and Google Chrome. On my Mac are 2 Adobe programs installed:

AdobeFlashPlayer_21_a_install.dmg

AdobeReader_dc_en_a_install.dmg

Repeatedly, after I get prompted to update my Adobe and do it, my Mac significantly slows down and is often blocked. When I upgrade Adobe, 2 malicious programs (see below) get downloaded into my Mac. When I ignore the prompt to update Adobe, I cannot shut down my Mac - the system reports that Adobe prevented the Mac from shutting down. I learned to go to my hard disk, into Library, under LaunchDaemons and check for malicious programs. Everytime, following 2 programs are there:

com.adobe.ARMDC.Communicator.plist

com.adobe.ARMDC.SMJobB…helper.plist

When I delete these 2 programs, the problem is solved. Until the next time I am prompted to update Adobe.

Can somebody help me with this issue?

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Malicious Programs Downloaded with Acrobat Reader Update

New Here ,
Jan 18, 2017

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I already contacted Adobe Help/Chat and got a case No. 0220904483; the agent was Ajay Kumar. I explained my issue to him and he sent me a link to Adobe Forum where i would get help from experts.

Below, I am summarizing my issue once more:

I use a Mac and Google Chrome. On my Mac are 2 Adobe programs installed:

AdobeFlashPlayer_21_a_install.dmg

AdobeReader_dc_en_a_install.dmg

Repeatedly, after I get prompted to update my Adobe and do it, my Mac significantly slows down and is often blocked. When I upgrade Adobe, 2 malicious programs (see below) get downloaded into my Mac. When I ignore the prompt to update Adobe, I cannot shut down my Mac - the system reports that Adobe prevented the Mac from shutting down. I learned to go to my hard disk, into Library, under LaunchDaemons and check for malicious programs. Everytime, following 2 programs are there:

com.adobe.ARMDC.Communicator.plist

com.adobe.ARMDC.SMJobB…helper.plist

When I delete these 2 programs, the problem is solved. Until the next time I am prompted to update Adobe.

Can somebody help me with this issue?

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New Here ,
May 30, 2020

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I'm also seeing this issue with all recent updates applied

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Most Valuable Participant ,
May 30, 2020

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If you get a prompt telling you to update, assume it’s a fake, a virus, an attack. Go instead to the real page

http://get.adobe.com/reader

http://get.adobe.com/flash

if you’ve been infected it may be safest to wipe your computer, delete everything you have, and start again. 

Still, why do you say those two apps are malicious? They might be fakes but they might be the real thing. 

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