Measuring Tool - DWG to PDF CAD files

[#1]

Hello. I was hoping for some help with an issue I'm  having. I've been PDFing drawings from Autocad and at one point a person reviewing my drawings was able to use the measuring tool and see the correct dimension, that corresponded with the dimensions show. Since the first time I sent drawings, I have updated my version of Autocad, aquired a new work computer and updated my version of Adobe to Pro. For some reason, the person reviewing is unable to see the dimensions in the same way they were able to previously. Has anyone else run into this, and have an resolution?