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model tree in full screen mode

New Here ,
May 14, 2019

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I meet troubles that I can not open the model tree when I view a 3D model in full screen mode.My adobe version is acrobat reader DC.Adobe Forum Help & Resources Forum comments

This post moved from Forum comments to Acrobat Reader. [Moderator]

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model tree in full screen mode

New Here ,
May 14, 2019

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I meet troubles that I can not open the model tree when I view a 3D model in full screen mode.My adobe version is acrobat reader DC.Adobe Forum Help & Resources Forum comments

This post moved from Forum comments to Acrobat Reader. [Moderator]

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Akki_24 LATEST
Adobe Employee ,
Jul 26, 2019

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Hi there!

We apologize for the delay in response to your query.

The dynamic nature of 3D provides the potential for it to be subject to security vulnerabilities. Therefore, the auto-play of 3D content in PDFs is disabled by default. Hope you have enabled 3D content, if not, then you may refer to this help article to know more:  https://helpx.adobe.com/acrobat/using/enable-3d-content-pdf.html

Hope this works.

Thanks,

Akanchha

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