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My Adobe reader cannot show Thai language.

New Here ,
Jan 01, 2020 Jan 01, 2020

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Hi, Every one.

   I have a problem with Adobe reader DC. It cannot show Thai language and format abnormal. Please see pictures and tell me, What's my mistake??

 

Picture 1. It's format normal.

Adobe1.png

 

Picture 2 It's abnormal.

Adobe2.jpg

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How to , View PDF , Windows

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LEGEND ,
Jan 01, 2020 Jan 01, 2020

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What is picture 1 taken from?

If you made the PDF, what software was used to convert to PDF?

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New Here ,
Jan 02, 2020 Jan 02, 2020

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Picture from another notebook. Picture 2 from my notebook.

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New Here ,
Jan 02, 2020 Jan 02, 2020

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PDF file from customer. When open my notebook, It cannot show Thai language and format is wrong (Picture 2). I forward to friend, It's show picture 1.

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LEGEND ,
Jan 02, 2020 Jan 02, 2020

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What software does the customer use (we cannot see the title bar?) 

Can you share the file publicly - please post a link?

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New Here ,
Jan 02, 2020 Jan 02, 2020

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I don't know, what software. Please see a link. This file same picture 1 and 2.

https://ehutarathailand-my.sharepoint.com/:b:/g/personal/issarapong_k_ehutara_co_th/EWllvsoxy2ZHo6pn...

 

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LEGEND ,
Jan 02, 2020 Jan 02, 2020

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We don't know what software either. It may be important, but can you share the PDF file?

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New Here ,
Jan 02, 2020 Jan 02, 2020

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Sorry, I don't know. I will reinstall Adobe reader again.

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LEGEND ,
Jan 03, 2020 Jan 03, 2020

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Please share the PDF file, if it is permitted. Reinstalling is not likely to help.

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