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My password not being accepted

New Here ,
Dec 04, 2019

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I am trying to sign a document with Adobe Reader and my password is not being accepted. I have the password. It has not changed. Is there still such a thing as Adobe Reader? Are all the Apps in the cloud?

 

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My password not being accepted

New Here ,
Dec 04, 2019

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I am trying to sign a document with Adobe Reader and my password is not being accepted. I have the password. It has not changed. Is there still such a thing as Adobe Reader? Are all the Apps in the cloud?

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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133

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Amal. LATEST
Adobe Employee ,
Dec 04, 2019

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Hi there,

 

We are sorry for the trouble. As described above you are not able to sign in to the application as the password is not being accepted 

 

Are you getting any error message or code while trying to sign in to the Adobe Acrobat Reader DC? Please share the screenshot of the error message for a better understanding.

 

Make sure you are using the correct Adobe ID (Email registered with Adobe) and the password to sign in to the application.

 

Please try to sign in online to the document cloud here (https://documentcloud.adobe.com/link/home/) and try to sign the document using fill and sign and see if that helps.

 

You may also take help from the help article : https://helpx.adobe.com/in/document-cloud/help/fill-and-sign.html

 

Let us know how it goes

 

Regards

Amal

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