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Need Help Getting Acrobat Reader to Run

New Here ,
Apr 24, 2020

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I uninstalled Acrobat Reader DC when it locked up and then tried to reinstall it.  I keep getting the following error message: 

I see the files in the program files folder.

I am running Windows 10 with the latest updates.

How do I get it to run?  I can install and run Reader 9 with no problem.  

Acrobat error message.jpg

 

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Download and install, General troubleshooting, How to

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Need Help Getting Acrobat Reader to Run

New Here ,
Apr 24, 2020

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I uninstalled Acrobat Reader DC when it locked up and then tried to reinstall it.  I keep getting the following error message: 

I see the files in the program files folder.

I am running Windows 10 with the latest updates.

How do I get it to run?  I can install and run Reader 9 with no problem.  

Acrobat error message.jpg

 

Topics

Download and install, General troubleshooting, How to

Views

98

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
May 04, 2020

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Hi there

 

We are sorry for the trouble and the delay in response. 

 

Please try the following steps and see if that works. 

 

 

If it still doesn't work

 

 

Let us know how it goes

 

Regards

Amal

 

 

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