Not able to print all letters in a sentence/paragraph

New Here ,
Dec 11, 2020

Copy link to clipboard

Copied

We have been having some problems printing some of our leaflets/posters. They are PDFs and are opened and printed with Adobe Acrobat Reader.

 

We have a non-standard/personalised font that we use in these documents that does not print correctly. It displays fine in the reader, but some letters are not printed.

 

Previously I had "printed" the document to PDF which worked correctly and flattened the original document that then prints correctly. It only seems to affect this font (every other font prints correctly) and seems to be in a variety of documents.

 

Any suggestions?

TOPICS
General troubleshooting, How to, Print, Windows

Views

40

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Dec 12, 2020

Copy link to clipboard

Copied

How is the file created? Is the font fully embedded in it?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Alison T STHC AUTHOR LATEST
New Here ,
Dec 16, 2020

Copy link to clipboard

Copied

I believe the documents are created using Acrobat DC from the Creative Cloud. From what I can see the fonts are embedded (It is FSSammy that is the problematic font).

adobe fonts.png

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more