Not available in my country

New Here ,
Feb 19, 2021

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Hi all, I am currently using the free version of Reader to edit documents, but when I try to export into a Word format it tells me the package is not available in my country. I have recently moved from the UK to Cayman but I can still use the free reader. Any suggestions?

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Comment markup and annotate, Edit and convert PDFs, General troubleshooting, Share or review PDFs

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radzmar LATEST
Adobe Community Professional ,
Feb 22, 2021

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Reader itself doesn't convert PDF in any format, it's just a viewer application. The file conversion is done by Adobe's cloud service Export PDF (https://acrobat.adobe.com/us/en/acrobat/export-pdf-online-pricing.html). It's an extra service you can also reach through the user interface of Reader. You should check if this service is available in your new region.

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