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not responding

New Here ,
Nov 01, 2019

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Adobe Acrobat Pro DC "not responding" and freezing at start up every time.

 

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Crash or freeze

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not responding

New Here ,
Nov 01, 2019

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Adobe Acrobat Pro DC "not responding" and freezing at start up every time.

 

Topics

Crash or freeze

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83

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Nov 01, 2019 0
New Here ,
Nov 01, 2019

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I'm having the same problem, it's driving me crazy! 

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Nov 01, 2019 0
Adobe Employee ,
Nov 04, 2019

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Hi There,

 

We are sorry for the trouble. As described the application is not responding and freezing, correct?

 

Would you mind sharing some more information for a better understanding:

 

 

We are here for help, just need more information

 

Thanks 

Amal

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Nov 04, 2019 0
New Here ,
Nov 04, 2019

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The program has DC installed I am on a monthly subscription, so I assume this product is the latest and greatest. lol

The product freezes everytime at startup when the "most recent" documents are in the panel.  I go to click on one of the recent .pdf and the program freezes for lick 3 minutes.

Very annoying

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Nov 04, 2019 0
New Here ,
Nov 04, 2019

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My version is 2019.021.20049 (continuous version)

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Nov 04, 2019 0
Adobe Employee ,
Nov 05, 2019

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Hi there,

 

Thank you for sharing the details. Please try the following steps and see if that works.

 

 

Let us know how it goes

 

Regards

Amal

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Nov 05, 2019 0
sgriff LATEST
New Here ,
Nov 09, 2019

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thanks.  I haven't tried yet.  i will this weekend. 

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Nov 09, 2019 0