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Hello,
I have documents that can only be opened with adobe reader 9 or 10.
A dongle is also required for this. These are repair instructions for vehicles.
The same error always occurs when the file is opened (see Appendix). In English: Some of the components that are needed to complete this process are missing. Do you want to look for missing components?
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Reader 9 and 10 were not made for Windows 10. You may need to set up an a special system or VM to access this information.
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Contact the author of the file and ask for an updated version of it. Asking you to only use Reader 9 or 10 is not reasonable, as both of these version are outdated and not compatible with any current operating system.