Password for access to account

New Here ,
Jan 15, 2021

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I reinstalled Adobe Reader and set up a password.  When I try to open a file sent to me, I am asked for a password.  I assumed that would be the new password I just set up.  It doesn't work and neither do my passwords for the file source attachment nor my e-mail address.  What password should work?  Thanks.

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General troubleshooting

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Most Valuable Participant ,
Jan 15, 2021

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No, the two things have nothing to do with each other. You need to ask for the password to open the file from the file's author.

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