Password Incorrect Error

New Here ,
Aug 13, 2020 Aug 13, 2020

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Need help here pls?

 

I always received my payslip in password protected pdf format. Only today its happening first time that when ever i am trying to enter the password(only numbers) it popping up an error," password Incorrect, please try again". I have tried using the same on Chrome and Edge both but its not working at all. Only time it worked when i downloaded the attachment and enetred my password. But whenever i just click on attchment to open it using password, it not working.

 

Does anyone knows why? Any solution to this?

 

Note: its happening at my laptop but working on my Android phone 

 

Thanks

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Most Valuable Participant ,
Aug 14, 2020 Aug 14, 2020

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