Password secured bank statement won't open in Adobe Acrobat Reader

New Here ,
Nov 12, 2020

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If I preview the document on Gmail, it will open with the password, however, when I download the same document and try and open it with Adobe Acrobat Reader for Mac, it says that the password is incorrect and won't open. This is a new issue, Reader used to open my bank statements with the same password before.

 

Any ideas? 

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Mac, View PDF

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