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Please Help, my pdf keeps pixelating and going black. see screenshot below. TIA.
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I've seen one or two reports of this horrible effect. We may need to collect info to compare. Please let us know
* the exact version of Acrobat or Reader you are using
* the exact operating system version
* the graphics card you are using
* the graphics driver version
Some of this info may be awkward to collect so please tell us which ones you will need us to guide you with.
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Adobe Acrobat DC
Windows 10 1903
64 Bit operating system
Graphics card AMD Radeon(TM) Vega 3 graphics
driver version 26.20.11012.1
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hi, im having the same problem ive reinstalled reader, checked drivers are up to date and tried the file on another pc. does anybody know a fix
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im using...
version 2019.012.20036
windows 10 pro version 1903
amd vega 8 graphics (ryzen 3 2200g)
radeon software version 19.9.3
if anyone findds a fix please let me know
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Ok, I'm seeing one common thread here - Vega graphics. Would love to hear from anyone else with the same problem, what is their video card and drive.
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