Pdf document wont open

[Saifulnsu]

When I tried to open a pdf document "adobe failed to load its core DLL" these message is popped up every time. How to solve it?

[Amal.]

Hi Saifulnsu

We are sorry for the trouble. As described you are not able to open the PDF and getting the above error message

Is this a behavior with a particular PDF file or with all the PDFs?

What is the version of the Adobe Acrobat/Reader DC you are using? To check the version go to Help > About Adoe Acrobat DC.

You may please refer to the steps provided in the help page Error: “Acrobat Failed to Load core DLL” and see if that works for you.
Note: Steps are similar for Adobe Acrobat/Reader DC new version.

Let us know how it goes

Regards

Amal