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PDF: menu on right

New Here ,
Mar 19, 2019

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All PDF that I have saved and want to save are now showing the menu on the right hand side of the documents. THe rep told me when I open a pdf , right click and choose open with chrome. I never had to do that before today and clients I send PDF's never had to do it. What has change and how do I fix

Ed Coyle

Сообщение отредактировано: Anna Lander Personal data removed

[title edited for clarity — was “pdf”]

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PDF: menu on right

New Here ,
Mar 19, 2019

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All PDF that I have saved and want to save are now showing the menu on the right hand side of the documents. THe rep told me when I open a pdf , right click and choose open with chrome. I never had to do that before today and clients I send PDF's never had to do it. What has change and how do I fix

Ed Coyle

Сообщение отредактировано: Anna Lander Personal data removed

[title edited for clarity — was “pdf”]

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Adobe Employee ,
Mar 19, 2019

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Hi Ed,

Could you please provide more details about the issue?

By right-hand side menu, do you mean the Tools pane at the right-hand side of the Adobe Acrobat Reader DC?

If yes, please manually close the menu and then go to Edit  > Preferences > Documents.

Then check the box for "Remember the current state of Tools pane".

Click on the OK tab at the bottom of that Preferences window.

Check if that resolves the issue.

If you are referring to something else, please share the screenshot of the right-hand side menu you are referring to.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

Capture screenshot.PNG

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

Also, share the application and OS version installed on your machine.

You may take help of the steps provided here Identify the product and its version for Acrobat and Reader DC

Let us know if you have any questions.

Regards,

Meenakshi

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New Here ,
Mar 20, 2019

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all my PDF files show the tools pane on the right hand side. So when I save

and open my documents you see the tools on the right hand side. I only saw

the document in the past

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Adobe Employee ,
Mar 20, 2019

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Thank you for confirming.

Did you try the steps provided in reply 1 to hide the tools pane?

If not, please try those steps.

Let us know if you need any help.

Regards,

Meenakshi

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