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PDF virus

Community Beginner ,
May 26, 2019

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I have the free Adobe Reader that came with Windows 10. I use this PC for the Quickbooks software only. Last time I used it there was an update done and now all PDF files that I try to email are rejected with a virus message: 5.7.1 Virus Win.Exploit.CVE_2019_0903-6966169-0

I was trying to send emails back and forth from the PC to my Mac which has Acrobat Pro installed. Now when I try to send an email from my Mac I get the same rejection message so it appears both my laptops have this pdf virus!

A Google search provides no information about the virus in question. How can I remove this virus from my PC and my Mac?  HELP!  Thanks! Screen Shot 2019-05-26 at 10.12.35 AM.png

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Here is what I found:

https://www.securityweek.com/researcher-drops-3-separate-0-day-windows-exploits-24-hours

Prevent a worm by updating Remote Desktop Services (CVE-2019-0708) – MSRC

antivirus - CVE-2019-0903 detected by just one anti-virus service - Information Security Stack Exchange

It appears that Windows has already released a patch for it; I don’t know about Apple. I couldn’t find anything there.

If is a OS problem, it appears, and not Acrobat.

How did you make your PDFs? When you open a PDF what does it say in File > Properties for the Creator?

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PDF virus

Community Beginner ,
May 26, 2019

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I have the free Adobe Reader that came with Windows 10. I use this PC for the Quickbooks software only. Last time I used it there was an update done and now all PDF files that I try to email are rejected with a virus message: 5.7.1 Virus Win.Exploit.CVE_2019_0903-6966169-0

I was trying to send emails back and forth from the PC to my Mac which has Acrobat Pro installed. Now when I try to send an email from my Mac I get the same rejection message so it appears both my laptops have this pdf virus!

A Google search provides no information about the virus in question. How can I remove this virus from my PC and my Mac?  HELP!  Thanks! Screen Shot 2019-05-26 at 10.12.35 AM.png

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Here is what I found:

https://www.securityweek.com/researcher-drops-3-separate-0-day-windows-exploits-24-hours

Prevent a worm by updating Remote Desktop Services (CVE-2019-0708) – MSRC

antivirus - CVE-2019-0903 detected by just one anti-virus service - Information Security Stack Exchange

It appears that Windows has already released a patch for it; I don’t know about Apple. I couldn’t find anything there.

If is a OS problem, it appears, and not Acrobat.

How did you make your PDFs? When you open a PDF what does it say in File > Properties for the Creator?

Views

2.6K

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Adobe Community Professional ,
May 26, 2019

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Here is what I found:

https://www.securityweek.com/researcher-drops-3-separate-0-day-windows-exploits-24-hours

Prevent a worm by updating Remote Desktop Services (CVE-2019-0708) – MSRC

antivirus - CVE-2019-0903 detected by just one anti-virus service - Information Security Stack Excha...

It appears that Windows has already released a patch for it; I don’t know about Apple. I couldn’t find anything there.

If is a OS problem, it appears, and not Acrobat.

How did you make your PDFs? When you open a PDF what does it say in File > Properties for the Creator?

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Community Beginner ,
May 28, 2019

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Thanks! Looks like that's it! I think I've managed to remove it

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Adobe Community Professional ,
May 28, 2019

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Hi Sockeye,

You're welcome, and I am so glad!

How did you remove it?

~ Jane

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Community Beginner ,
May 28, 2019

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I was running Macafee and that didn't detect anything so I tried Bitdefender and Malwarebytes and those also came back with clean scans and then tried the Sophos Home which found several files that it cleaned and now I'm back to clean PDF's!

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Adobe Community Professional ,
May 29, 2019

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Good to know — thank you for sharing that!

John McAfee sold his company 20 years ago and he has been rather vocal in expressing his displeasure with what they’ve done to it now.

~ Jane

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Most Valuable Participant ,
May 26, 2019

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There is no Adobe Reader that comes with Window 10, though your PC maker may have added it. What version is your Adobe Reader please? Please don’t say “latest”, looking for something like 11.0.33 or 2016.124.54333.

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Community Beginner ,
May 28, 2019

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Unfortunately I deleted the Adobe Reader and didn't take note of the version.

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Dewills LATEST
New Here ,
Nov 18, 2019

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virus.jpg

Virus ??? 

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