PDF won't open from word doc - Help please

New Here ,
Apr 23, 2020 Apr 23, 2020

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Hi all 👍🏻

 

We have had a loan application approved for the business (CBILS) this week and they have sent us a word document with 2 embedded PDFs on there. 

On opening the word doc the PDF seems to have come through as an image. I can't do anything with it. Cant download it, drag it as a pdf, right click as it is just an image. 

 

The bank are saying that I need to look into TLS but as a bit of a noob i've googled it and honestly have no clue what to do. TLS is enable in apple mail and I still can;t do anything with it. 

 

I've posted this in other forums such as MS and Apple but coming up with no answers and without these docs i can't draw down the money so i'm getting a little stressed 😩 

 

I'm hoping someone here could be a legend and help me.

 

Thanks

Lee

TOPICS
General troubleshooting, How to, Mac, PDF and browsers, PDF forms, View PDF

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