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Print Dialogue Doesnt Pop Up

New Here ,
Dec 08, 2020 Dec 08, 2020

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I have a dozen PCs that cannot print PDFs from any brower and it seems to be spreading as updates are installed.  The print dialogue box doesnt come up.  I have attempted to uninstall/reinstall Reader with no luck.  Any ideas on how to fix this?

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correct answers 1 Correct answer

Community Beginner , Dec 10, 2020 Dec 10, 2020

Also, the only thing that seems to make it work is disabling "Enable Protected Mode at Startup" under "Security (Enhanced)" in the Preferences menu in Adobe Reader

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Community Expert ,
Dec 08, 2020 Dec 08, 2020

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Info: Most browers doesn't use Acrobat Reader.

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New Here ,
Dec 09, 2020 Dec 09, 2020

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When a PDF is opened in a new tab or window within a browser, the print dialogue doesnt open.  Is there a resolution for that issue?

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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Solution: Open the file in Acrobat Reader.

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New Here ,
Dec 09, 2020 Dec 09, 2020

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That requires multiple extra steps that shouldnt be needed.  The time and training to complete this is difficult.  Are their planned software udpates to fix this bug?

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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Ask the support of the browsers. 

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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Your program includes an addon to display the PDF in the browser, for my instance it is Internet Explorer. How about troubleshooting steps to make that work?

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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Also, the only thing that seems to make it work is disabling "Enable Protected Mode at Startup" under "Security (Enhanced)" in the Preferences menu in Adobe Reader

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New Here ,
Dec 10, 2020 Dec 10, 2020

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This worked!!!  Thank you so much crimsy1!

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