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Print size is too small

Community Beginner ,
May 06, 2019 May 06, 2019

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HI, I've been trying to print a pdf, and since last Friday, it's been printing smaller than it normally did.  I'm not sure how or why that happened? or how to get it back to how it was printing before?  I uninstalled & reinstalled and restarted my computer, but it's still printing too small to fit into our envelopes.

[Title edited by moderator for clarity. Was “adobe reader dc“.]

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correct answers 1 Correct answer

Community Expert , May 07, 2019 May 07, 2019

Yes, that's the setting — either fit page or actual size. If you change it for one document, it remembers it until you change it again.

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Community Beginner ,
May 06, 2019 May 06, 2019

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  • Case Number: ADB-7018873-X6M5
  • Issue:  Download/Install

We’ve found these self-help articles if you’d like more information about your issue:

https://forums.adobe.com

I'm not sure how this helpful?  I can't figure out why it's printing so small?? 

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Community Expert ,
May 07, 2019 May 07, 2019

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Hi Jen,

Can you show a screen shot of your Print dialog box? On the left toward the bottom is an area where the size can be adjusted. It’s sticky, meaning if it was adjusted once, Acrobat remembers it until it’s changed again.

~ Jane

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Community Beginner ,
May 07, 2019 May 07, 2019

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I believe I figured it out... I changed it to print to fit the page & that

seemed to work.... not sure how it ever got changed?

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Community Expert ,
May 07, 2019 May 07, 2019

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Yes, that's the setting — either fit page or actual size. If you change it for one document, it remembers it until you change it again.

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Community Beginner ,
May 07, 2019 May 07, 2019

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thank you so much!

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Community Expert ,
May 07, 2019 May 07, 2019

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You’re welcome, Jen.

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