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Problem in Adobe Acrobat Reader DC

New Here ,
Jan 14, 2021 Jan 14, 2021

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bom dia! utilizo o Adobe Acrobat Reader DC para visualizar os arquivos em PDF, porém recebo alguns arquivos em pdf da china e ao tentar abrir exibe a seguinte mensagem: É necessário um pacote de fontes para exibir corretamente está página. Clique em "OK" para direcionar o navegador para baixar o complemento do site adobe.com. Depois da instalação, feche e abra novamente o documento  para exibir corretamente o conteúdo dependendo das fontes recém-instaladas... depois disso clico em ok e sou direcionado para o site da Adobe para realizar o download e instalar o pacote, porém ao clicar no link do site o download não inicia. realizei um teste abrindo via navegador que funciona mas o padrão para os arquivos é abrir no Adobe Acrobat Reader DC. Também desinstalei e instalei novamente mas não funcionou. Alguém saberia me informar uma solução?

 

link da página: http://cgi1.adobe.com/special/acrobat/pluginfinder/pluginfinder.cgi?type=LangPkg&name=Extd&os=Win&ve...

 

 

Good morning! I use Adobe Acrobat Reader DC to view the PDF files, but I get some pdf files from china and when trying to open displays the following message: It takes a package of fonts to display correctly is page. Click "OK" to direct the browser to download the add-on from the adobe.com. After installation, close and reopen the document to correctly display the content depending on the newly installed fonts... after that I click ok and i am directed to the Adobe website to download and install the package, however by clicking on the link of the site the download does not start. I performed a test by opening via browser that works but the default for the files is to open in Adobe Acrobat Reader DC. I also uninstalled and installed again but it didn't work. Would anyone know how to tell me a solution?

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Community Expert ,
Jan 14, 2021 Jan 14, 2021

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After you click on "Proceed to download" it loads a very similar page with another link, called "Download Now". If you click that link, you'll get the file. I tested it just now and it worked fine. In case you can't get it to work, here's the direct download link: http://ardownload.adobe.com/pub/adobe/reader/win/AcrobatDC/misc/FontPack1902120058_XtdAlf_Lang_DC.ms...

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New Here ,
Jan 15, 2021 Jan 15, 2021

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Bom dia, mesmo clicando no link enviado o download não é iniciado.

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New Here ,
Jan 15, 2021 Jan 15, 2021

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fiz uma limpeza no navegador, cookies, cache, historico e consegui realizar o download mas agora não consIGo instalar. aparece a suguinte mensagem: The version of Adobe Reader installed on your system is not compatible with this installer. Adobe Acrobat Reader DC 19.021.20058 or later is required.

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Community Expert ,
Jan 15, 2021 Jan 15, 2021

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And what version do you have?

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New Here ,
Jan 15, 2021 Jan 15, 2021

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Version: 19.008.20071

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Community Expert ,
Jan 15, 2021 Jan 15, 2021

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Update it, then.

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