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Problem with Adobe Reader DC and SAP

Community Beginner ,
Jan 14, 2017

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Similiar to known issue 3950975 - during viewing PDF files in SAP getting back is very slow, about 20 seconds.

Only one solution was to go back to Adobe Reader XI

Issue exists on computers with Win7 x64, IE 11. SAP Gui version: 7.40

Do anyone has solution what to confgure/what to do to get it working correctly in Adobe Reader DC?

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Crash or freeze, View PDF

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Problem with Adobe Reader DC and SAP

Community Beginner ,
Jan 14, 2017

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Similiar to known issue 3950975 - during viewing PDF files in SAP getting back is very slow, about 20 seconds.

Only one solution was to go back to Adobe Reader XI

Issue exists on computers with Win7 x64, IE 11. SAP Gui version: 7.40

Do anyone has solution what to confgure/what to do to get it working correctly in Adobe Reader DC?

Topics

Crash or freeze, View PDF

Views

31.2K

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 14, 2017 1
Community Beginner ,
Jan 16, 2017

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Same problem in SAP!

I follow this topic of problems with latest update:

Adobe Acrobat Reader DC has stopped working

If I uncheck the enhaced security Adobe works fine and don't stop, but when i want to close the window is very very slow!

I need a solution because i have a lot of computers in my business and i can't uninstall dc and install XI in all.

Please give a solution ASAP, this situation is desesperating!!

Thanks!

PD: Sorry if my english not correct, it's not my language.

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Jan 16, 2017 0
Community Beginner ,
Jan 19, 2017

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Hi,

After updating to 2015.023.20056 I have the same problem... I guess they fixed the issue for the crashes but not this.

Any update, Adobe?

Platform: Windows 10 LTSB x64 / Windows 7 Enterprise x64; SAP GUI 740 PL11, Reader DC 2015.023.20056 (we also had the issue with 20053).

Thanks,

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Jan 19, 2017 0
New Here ,
Jan 19, 2017

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We have the same problem but the problem occurs only on Win7 PC....

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Jan 19, 2017 0
New Here ,
Jan 24, 2017

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After updating to 2015.023. 20053, we have the same problem (in SDV - Document
Viewer, also in transaction MIR4 with embedded object with invoice in pdf , (we also
have the issue with newer version 20056).

Win8.1, SAP GUI 740 PL11.

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Jan 24, 2017 0
Community Beginner ,
Jan 25, 2017

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Please adobe GIVE A SOLUTION NOWWWWWWWWWW!!!!!!!!!!

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Jan 25, 2017 0
Most Valuable Participant ,
Jan 25, 2017

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Has anyone actually reported this?

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Jan 25, 2017 0
New Here ,
Feb 02, 2017

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May I know how to offically report to Adobe about this?

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Feb 02, 2017 0