• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problem with content in form

Community Beginner ,
Feb 22, 2021 Feb 22, 2021

Copy link to clipboard

Copied

I have problem with document. The content of the form in document does not display correctly, but only on my computer (Win7, Acrobat Reader DC).

e.g city:

Agness_0-1613991672988.png

Why is it not displayed correctly? Like this:

Agness_1-1613991772473.png

 

 

TOPICS
PDF forms , View PDF

Views

535

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 22, 2021 Feb 22, 2021

Copy link to clipboard

Copied

It's likely the font used for the right text portion "ŁAPY-DĘBOWINA" hasn't been embedded into the PDF and doesn't exist on your computer, so Reader has trouble is displaying it correctly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 22, 2021 Feb 22, 2021

Copy link to clipboard

Copied

Thanks for reply.

Fonts used in document are installed on PC.

 

Agness_0-1614064514767.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

Hi,
Thanks for reaching out to us. We are sorry for the inconvenience.

Kindly share the sample PDF file if possible.

Also please provide the Acrobat version you are using?
You can find the version using the steps mentioned below:
Go to Help -> About Adobe Acrobat Reader DC.

 

Thanks,

Sweta Karn

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Hi,

Thanks for reply. I don't know what happened, but after computer restart this document works fine... I didn't do anything...

 

Some days ago I tried open this document on latest version Acrobat for Win7 and previous version and I had problem.

But now it works...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

LATEST

Hi Agness,

Thank you for your response.

We are glad that the issue is fixed at your end.

Earlier there was a font pack issue which has been resolved now.

 

Thanks,

Sweta Karn

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines