Highlighted

problems menu tools

New Here ,
Sep 08, 2020

Copy link to clipboard

Copied

Win 10 64 bits, Adobe Reader DC 2020.012.20043.

icon labels do not appear

Carlos0D45_0-1599619378971.png

 

Topics

General troubleshooting

Views

38

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

problems menu tools

New Here ,
Sep 08, 2020

Copy link to clipboard

Copied

Win 10 64 bits, Adobe Reader DC 2020.012.20043.

icon labels do not appear

Carlos0D45_0-1599619378971.png

 

Topics

General troubleshooting

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 09, 2020

Copy link to clipboard

Copied

+1 

I have the same issue 

Moreover, I have issue for print PDF document 

Adobe Acrobat Reader DC 19.010.20098
When I click to print button , PDF file goes close.
What I tried:
1)Removed Adobe Acrobat Reader and install again
2)Rebooted my computer
3)Used other PDF files.
all of them not solve my issue 
The same document successes print from word document or browser

 

 
 
 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Sep 09, 2020

Copy link to clipboard

Copied

Hi Carlos

 

We are sorry for the trouble. As described the icon labels do not appear.

 

Please try to reboot the computer once and check if that makes any difference.

 

If it still doesn't work, please try to repair the installation from the help menu. Go to Help > Repair installation (For Windows Only)

 

It if still doesn't work, please try to reset the preferences to default as described https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...  and see if that helps

 

Let us know how it goes

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Sep 09, 2020

Copy link to clipboard

Copied

Thanks for your help, but the problem has not been solved. Restart your computer, i reinstalled Adobe reader. There is no preferred folder in the indicated path, Deleted all folders in DC, restart the computer, new folders were created in the indicated path. The problem remains.

Carlos0D45_0-1599660515381.png

Carlos0D45_1-1599660765287.png

 

Carlos.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...