I keep trying to send a PDF with comments I made back to someone via Acrobat Reader. However, every time I try to share the file, I get an error message that says, "File can't be sent for comments." Help ???
Comment markup and annotate, Edit and convert PDFs, General troubleshooting, Share or review PDFs
Hope you are doing well and sorry for the trouble. As described, you are unable to send the document for comment and getting above error message.
- Would you mind sharing the workflow/steps you are doing to add the comments and to send the file? Also, please share the screenshot of the error message.
- Is this a behavior with a particular PDF file, Please try with a different PDF file and check? If, its a file specific issue please share the file with us for testing.
- Is the file password protected? If yes, please try to remove the password protection (If you have the permissions) and then try again to send the PDF for comments.
- What is the version of the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 20.12.20048 installed. Go to Help > Check for Updates.