Highlighted

RdrCEF.exe -- Application Error

New Here ,
Apr 18, 2017

Copy link to clipboard

Copied

After latest update, I started getting following error after I open PDF files:

screenshot.png

My system info:

Windows: Microsoft Windows 7 Professional, Version: 6.1.7601, Service pack: Service Pack 1

Adobe Reader: 2017 Release | Version 2017.009.20044

Latest entries from AdobeARM.log:

[2017-04-18 17:25:26:0175] Adobe ARM 1.824.21.4663 logging started.

[2017-04-18 17:25:26:0175] Command Line: /PRODUCT:Reader /VERSION:17.0 /MODE:3

[2017-04-18 17:25:26:0233] ProductCode: {AC76BA86-7AD7-1033-7B44-AC0F074E4100}

[2017-04-18 17:25:26:0233] ProductName: Adobe Acrobat Reader DC

[2017-04-18 17:25:26:0233] ProductVersion: 17.009.20044

[2017-04-18 17:25:26:0233] ProductUACPatching: enabled

[2017-04-18 17:25:26:0270] Using CommandLine preference AUTO_ALL

[2017-04-18 17:25:26:0270] Last check for updates not expired

[2017-04-18 17:25:26:0270]    Error Code: 120300

[2017-04-18 17:25:26:0271] Using registered preference AUTO_ALL

[2017-04-18 17:25:26:0271] Last check for updates not expired

[2017-04-18 17:25:26:0271]    Error Code: 120300

[2017-04-18 17:25:26:0473] ARM returns ERROR_SUCCESS

[2017-04-18 17:25:26:0473] Adobe ARM 1.824.21.4663 logging finished.

[2017-04-18 17:35:08:0037] Adobe ARM 1.824.21.4663 logging started.

[2017-04-18 17:35:08:0037] Command Line: /PRODUCT:Reader /VERSION:17.0 /MODE:1

[2017-04-18 17:35:08:0078] ProductCode: {AC76BA86-7AD7-1033-7B44-AC0F074E4100}

[2017-04-18 17:35:08:0078] ProductName: Adobe Acrobat Reader DC

[2017-04-18 17:35:08:0078] ProductVersion: 17.009.20044

[2017-04-18 17:35:08:0078] ProductUACPatching: enabled

[2017-04-18 17:35:08:0251] Using registered preference AUTO_ALL

[2017-04-18 17:35:09:0330] MDOV

[2017-04-18 17:35:09:0330]    Error Code: 1615

[2017-04-18 17:35:09:0345] No files in Session, setting NO_UPDATES mode

[2017-04-18 17:35:12:0348] User exited

[2017-04-18 17:35:12:0579] ARM returns ERROR_SUCCESS

[2017-04-18 17:35:12:0579] Adobe ARM 1.824.21.4663 logging finished.

Thank you for your help.

Yaro

Views

949

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

RdrCEF.exe -- Application Error

New Here ,
Apr 18, 2017

Copy link to clipboard

Copied

After latest update, I started getting following error after I open PDF files:

screenshot.png

My system info:

Windows: Microsoft Windows 7 Professional, Version: 6.1.7601, Service pack: Service Pack 1

Adobe Reader: 2017 Release | Version 2017.009.20044

Latest entries from AdobeARM.log:

[2017-04-18 17:25:26:0175] Adobe ARM 1.824.21.4663 logging started.

[2017-04-18 17:25:26:0175] Command Line: /PRODUCT:Reader /VERSION:17.0 /MODE:3

[2017-04-18 17:25:26:0233] ProductCode: {AC76BA86-7AD7-1033-7B44-AC0F074E4100}

[2017-04-18 17:25:26:0233] ProductName: Adobe Acrobat Reader DC

[2017-04-18 17:25:26:0233] ProductVersion: 17.009.20044

[2017-04-18 17:25:26:0233] ProductUACPatching: enabled

[2017-04-18 17:25:26:0270] Using CommandLine preference AUTO_ALL

[2017-04-18 17:25:26:0270] Last check for updates not expired

[2017-04-18 17:25:26:0270]    Error Code: 120300

[2017-04-18 17:25:26:0271] Using registered preference AUTO_ALL

[2017-04-18 17:25:26:0271] Last check for updates not expired

[2017-04-18 17:25:26:0271]    Error Code: 120300

[2017-04-18 17:25:26:0473] ARM returns ERROR_SUCCESS

[2017-04-18 17:25:26:0473] Adobe ARM 1.824.21.4663 logging finished.

[2017-04-18 17:35:08:0037] Adobe ARM 1.824.21.4663 logging started.

[2017-04-18 17:35:08:0037] Command Line: /PRODUCT:Reader /VERSION:17.0 /MODE:1

[2017-04-18 17:35:08:0078] ProductCode: {AC76BA86-7AD7-1033-7B44-AC0F074E4100}

[2017-04-18 17:35:08:0078] ProductName: Adobe Acrobat Reader DC

[2017-04-18 17:35:08:0078] ProductVersion: 17.009.20044

[2017-04-18 17:35:08:0078] ProductUACPatching: enabled

[2017-04-18 17:35:08:0251] Using registered preference AUTO_ALL

[2017-04-18 17:35:09:0330] MDOV

[2017-04-18 17:35:09:0330]    Error Code: 1615

[2017-04-18 17:35:09:0345] No files in Session, setting NO_UPDATES mode

[2017-04-18 17:35:12:0348] User exited

[2017-04-18 17:35:12:0579] ARM returns ERROR_SUCCESS

[2017-04-18 17:35:12:0579] Adobe ARM 1.824.21.4663 logging finished.

Thank you for your help.

Yaro

Views

950

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 18, 2017

Copy link to clipboard

Copied

Hi Yarol,

Please update application via Help->Check for updates to be on latest and safest version of Acrobat Reader.

We are working on similar issues, request you to try following workarounds:

Restart machine

repair application and restart machine

Provide us following information if you still observe the problem :

  • Check if Rdrcef.exe is crashing [Go to task manager -> observe PID of RdrCEF processes, it changes]
    • enable the Windows crash reporting WER feature. Steps to enable crash dump creation: Collecting User-Mode Dumps (Windows)
    • OR You can also use the attached registry key to enable the automatic crash dump creation. This will place the dump at C:\Dumps\. dump.reg

Keep us posted how it goes.

-Thanks & Regards

Sunil Soni

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
TeenTaal LATEST
New Here ,
Jan 01, 2020

Copy link to clipboard

Copied

I am having the same problem, here is the log file information, Could you please help in fixing this issue?

2020-01-01 15:49:17:0336] ProductName: Adobe Acrobat Reader DC
[2020-01-01 15:49:17:0336] ProductVersion: 19.021.20061
[2020-01-01 15:49:17:0336] ProductUACPatching: enabled
[2020-01-01 15:49:17:0369] Using registered preference AUTO_ALL
[2020-01-01 15:49:17:0369] Last check for updates not expired
[2020-01-01 15:49:17:0369]    Error Code: 120300
[2020-01-01 15:49:17:0371] Using registered preference AUTO_ALL
[2020-01-01 15:49:17:0371] Last check for updates not expired
[2020-01-01 15:49:17:0371]    Error Code: 120300
[2020-01-01 15:49:17:0574] ARM returns ERROR_SUCCESS
[2020-01-01 15:49:17:0575] Adobe ARM 1.824.35.289 logging finished.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Resources
Trending Issue & Solution
Edit PDF in Adobe Acrobat Pro DC